I hope you love your artwork, but if something isn’t quite right, I’m here to help.
You may request a return within 14 days of receiving originals, prints, cards, or coasters for a full refund, provided the item is returned in its original condition and packaging.
As many pieces are delicate, please ensure items are carefully repackaged to avoid damage in transit.
If your item arrives damaged, please contact me within 48 hours of delivery with clear photos of the damage and packaging. I will arrange a replacement (where possible) or a full refund.
Please note:
- Return postage costs are the responsibility of the customer unless the item is damaged or faulty on arrival.
- Refunds will be issued once the item has been returned and inspected.
- Commissioned or personalised pieces are non-refundable, unless they arrive damaged.
If you have any questions at all, feel free to get in touch — I want you to feel confident when buying from me.