Privacy Policy
Last updated: 9 June 2026
1. Who we are
This website is operated by Debbie Storey (Debbie’s Sketchbook).
We offer art classes, creative workshops, commissions, and products through our website.
Contact email: hello@debbiessketchbook.co.uk
Website: debbiessketchbook.co.uk
2. What information we collect
We may collect the following personal data:
- Name
- Email address
- Phone number (if provided)
- Billing and delivery address (for orders)
- Payment information (processed securely by third-party providers, not stored by us)
- Booking or order details
- Messages you send via contact forms
- Website usage data (via cookies, analytics tools such as Google Analytics)
3. How we use your information
We use your data to:
- Process and manage bookings and orders
- Respond to enquiries
- Send important updates about your booking or purchase
- Improve our website and services
- Comply with legal and tax obligations
We do not sell your personal data.
4. Legal basis for processing (UK GDPR)
We process your data under:
- Contract – to fulfil bookings or orders
- Legal obligation – for accounting and tax records
- Legitimate interest – to improve services and communicate with customers
- Consent – for marketing emails (if you opt in)
5. Sharing your data
We only share your data with trusted third parties where necessary, such as:
- Payment providers (Stripe, PayPal, WooCommerce Payments)
- Website hosting and email services
- Delivery or booking systems
- Analytics providers (Google Analytics)
They are required to handle your data securely.
6. Cookies
This website uses cookies to:
- Make the website function properly
- Analyse website traffic
- Improve user experience
You can control cookies through your browser settings or our cookie banner.
7. How long we keep your data
We only keep your data for as long as necessary:
- Orders and bookings: up to 7 years
- Enquiries: up to 12 months
- Marketing data: until you unsubscribe
8. Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to certain processing
- Lodge a complaint with the ICO
9. Data security
We take appropriate measures to protect your data from loss, misuse, or unauthorised access.
10. Third-party links
Our website may contain links to other websites. We are not responsible for their privacy practices.
11. Contact us
If you have any questions about this policy or your data, please contact:
Email: hello@debbiessketchbook.co.uk